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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reign Cribbs

June 30, 2026

5  out of  5
rating by Reign Cribbs
"The process was very easy and Courtney explained things and helped me out the entire way, truly appreciate how easy of a process it was!"
We responded:
"Thank you so much for the wonderful 5-star review! 🌟 We’re thrilled to hear the process was easy and that Courtney was able to guide you every step of the way 😊✨ We truly appreciate your support, Reign! 🙌💙"
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Brett Strait

June 15, 2026

5  out of  5
rating by Brett Strait
"Jess was very helpful in getting home insurance set up with my existing auto insurance. Kyle also was very helpful with adding the health and life accounts. They made this process very smooth, thank you!"
We responded:
"Brett, thanks so much for the 5-star review! 🌟We truly appreciate your trust—thanks again!"
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Rose Stokes

June 13, 2026

5  out of  5
rating by Rose Stokes
"Jessica the account representative that I worked with was very knowledgeable and helpful. She answered all my questions clearly and reviewed everything, making sure I understood the policy completely. I appreciate her thoroughness and friendliness, it’s rare in customer service these days."
We responded:
"Thank you, Rose! 😊🌟 So glad you had a great experience with Jessica. 🙌 We’ll pass your kind words along!"
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Trina Alcorn

June 12, 2026

5  out of  5
rating by Trina Alcorn
"I very much enjoyed talking with.Very helpful an knowledgeable. Never talked to an Insurance person like you.They just say What do you need,how much done.I am so...grateful for you an what you did.
Thank You Jessica,
Wish you the best,I told Kyle how
you did cause I was so appreciative,an how much I appreciated you."
We responded:
"Thank you for the amazing 5-star review! 🌟 We’re so glad Jessica was helpful, knowledgeable, and supportive—making insurance feel less stressful. 😊🙌 #CustomerService #InsuranceHelp"
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jen sale

June 11, 2026

5  out of  5
rating by jen sale
"What a great experience with this agency! Courtney was helpful, kind, patient and efficient and we got all our policies switched over quick and painlessly AND we got a much better rate. I especially appreciate the human touch they offer with hand written thank yous while also offering text communication - nearly the entire transaction was done via text which might not be some people's thing but I for one sincerely appreciate it! Definitely recommend if you are shopping a new agent."
We responded:
"Hi Jen—thank you so much for the 5-star review! 🌟 We’re thrilled Courtney made your policy switch quick and pain-free and helped you get a better rate 💬✍️. We truly appreciate you recommending us! 😊🙌"
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Deborah Cox

June 10, 2026

5  out of  5
rating by Deborah Cox
"Very helpful . Courteous , caring , understanding and valued my needs as a customer !! Ty Courtney"
We responded:
"Deborah, thank you for the wonderful review! 😊—we truly value your needs. 🙌✨ #StateFarm #CustomerService"
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Brian

June 9, 2026

5  out of  5
rating by Brian
"Courtney at State farm is wonderful she helped me get insurance on my car that I can actually afford highly recommend State farm"
We responded:
"Thanks, Brian! 😊 We're so glad Courtney from State Farm helped you find affordable car insurance you can actually afford—so glad! 🚗✨"
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Michael Gravely

June 8, 2026

5  out of  5
rating by Michael Gravely
"I am truly happy with my shopping with State Farm not like a neighbor they r like family they r there. I am sooo thrilled to have State Farm in my corner"
We responded:
"Michael, thank you so much for the 5-star review! We’re thrilled you’re happy with State Farm—and we’re here for you anytime. 💙 #StateFarm #Insurance #CustomerService"
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Randy Matlock

June 5, 2026

5  out of  5
rating by Randy Matlock
"Jessica was kind and got me signed up quickly and smoothly. Response time with answers to questions was also great?"
We responded:
"Thanks so much, Randy! 😊 Jessica was happy to help—and glad everything went smoothly. Appreciate the 5 stars! ⭐️"
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Stephanie Carlton

June 2, 2026

5  out of  5
rating by Stephanie Carlton
"She was great friendly and very helpful when it came to getting me the right policy thank u my khaki wearing friend"
We responded:
"Aww thanks Stephanie! 😄 We’ll tell Courtney you said she was friendly and super helpful—khaki power activated! 🤝😄 Thanks for the 5 stars!"
Profile photo of Natoya Carr

Natoya Carr

May 30, 2026

5  out of  5
rating by Natoya Carr
"My experience was exceptionally pleasing. Courtney (State Farm Agent ) was very patient, kind, honest, and polite. She took time to not only explain my policy but also that I understood. Especially since I have not had insurance for 24 years. Courtney and Mindy made the experience one I will ALWAYS remember. So thankful there are still Samaritans still out here in the world!! If anyone needs car insurance for a great and affordable, go to State Farm. Ask for Courtney or Mindy."
We responded:
"Natoya, thank you for the 5-star review! 🚗✨ We’re glad Courtney made your State Farm car insurance experience easy—patiently explaining your policy so you felt confident. 🙌 Thanks again for choosing us! 😊"
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Abigail Wise

May 28, 2026

5  out of  5
rating by Abigail Wise
"Jessica is beyond gracious and patient. She went above and beyond and put in a lot of hours working on home policies for three different houses. I could not be happier to have her has our agent!"
We responded:
"Thank you, Abigail! 😊 We’re so glad Jessica was patient, gracious, and went above and beyond for your home policies. 🏡✨ We appreciate you trusting Kyle Libby State Farm!"
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Brandon Reid

May 26, 2026

5  out of  5
rating by Brandon Reid
"Spoke with Courtney and she made the whole process of switching over smooth and easy. Highly recommend!"
We responded:
"Brandon, thank you for the great review! 🌟 We’re so glad Courtney made switching over smooth and easy for you. 🙌"
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holly sharp

May 22, 2026

5  out of  5
rating by holly sharp
"Couldn’t have been more pleased with my service from Mindy!!! Only thing I wish was done different was that I didn’t call her sooner! The personable one on one support was a nice breath of fresh air. I wasn’t used to that with my previous insurance, that’s for sure!"
We responded:
"Holly, thank you so much for the wonderful review! 🌟 We’re thrilled Mindy provided such personable, one-on-one support—and it was a refreshing change for you. 🙌 Thanks again! 💙"
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Ohio Ridge Runners

May 22, 2026

5  out of  5
rating by Ohio Ridge Runners
"Quick easy quotes! Saving me over $1,000 a year. Was able to bundle my house, truck and camper. Courtney is professional as they come with great personality. Highly recommended."
We responded:
"Thank you for the 5-star review! 🌟 We’re so glad Courtney made the process quick and easy—and that bundling your house, truck, and camper is saving you over $1,000 a year. 💰🚚 Highly appreciated! 🙌"
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Hailey Lowe

May 21, 2026

5  out of  5
rating by Hailey Lowe
"Courtney was so patient while I took the time to figure some things out. She shuffled things around in every way we could to see what could work us out the best price. Every time I had a question she had no problem answering. She has a great attitude and never got frustrated with me. Thank you Courtney !!!"
We responded:
"Hailey, thank you so much for the 5-star review! 😊 We’re glad Courtney was patient, helpful, and found the best price options for you. Appreciate you! 🌟"
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Gail Keller

May 20, 2026

5  out of  5
rating by Gail Keller
"The agent was very pleasant and easy to work with. Explain that I was going to get some other quotes and she still remained very pleasant. Called her back and she beat all the price quotes i had called about. I believe her name was Courtney"
We responded:
"Gail, thanks for the great review! 😊 Glad Courtney was so pleasant and could beat all your other quotes 💪💰. We’re here if you need anything else! 👍"
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Kristin Randles

May 15, 2026

5  out of  5
rating by Kristin Randles
"Courtney was wonderful and make switching insurance quick and painless!"
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Laura Tauchert

May 12, 2026

5  out of  5
rating by Laura Tauchert
"Very friendly!"
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Kirsten Parker

May 7, 2026

5  out of  5
rating by Kirsten Parker
"Courtney made the entire process so easy and stress free for me! She was incredibly kind, patient, and explained everything in a way that was easy to understand. On top of being super helpful, she was also funny and made the experience genuinely enjoyable. I really appreciated how comfortable and welcomed she made me feel throughout everything. Highly recommend working with her if you want someone who truly cares and makes insurance way less overwhelming!"
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Natalia Saiakhova

May 5, 2026

5  out of  5
rating by Natalia Saiakhova
"Very professional !!!!!"
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Amanda Bartram

April 28, 2026

5  out of  5
rating by Amanda Bartram
"Everyone is great and very helpful. Working with the whole team, they got me the coverage I needed. Thanks to Courtney, Mindy, Emma, and Kyle!"
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Melissa Magnuson

April 27, 2026

5  out of  5
rating by Melissa Magnuson
"Great service. Quick easy and best price for insurance I've ever had!"
Profile photo of Chong Brumfield

Chong Brumfield

April 27, 2026

5  out of  5
rating by Chong Brumfield
"Changing my insurance to State Farm was such a great experience Jessica was super friendly and made my experience easy and comfortable. She explained any concerns I had and it made my choice so much easier !"
Profile photo of Otis L

Otis L

April 22, 2026

5  out of  5
rating by Otis L
"Courtney was extremely beneficial! She didnt only get great auto insurance for me but she saved me almost 200 dollars a month. Proggressive wanted to charge me 350 per. Mo. Plus her patience were valuable. She waited 30 days for me to drop my previous insurance with the same qoute. I highly reccommend courtney and state farm"
We responded:
"Thank you SO much for the awesome 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled Courtney saved you nearly $200 a month on your auto insurance 🚗💰 and provided such patient, top-notch service 🙌. Your recommendation means everything to us! 💙 If anyone’s searching for affordable, reliable car insurance with great customer care, Courtney and Kyle Libby State Farm have you covered. 👍 Thanks again for choosing us! 🎉"